How to obtain replacements and duplicates of your Pleasure Craft Operator Card (PCOC)
We charge only $20.95 + tax to replace a lost or damaged Pleasure Craft Operator Card (PCOC). Additional PCOCs ordered at the same time are only $6.95 + tax each. All of our prices include handling and shipping. You can order as many replacement copies of your PCOC as you like.
Replacing your freecourse.ca PCOC
If you obtained your Pleasure Craft Operator Card (PCOC) from freecourse.ca, then send us an e-mail message addressed to email@example.com.
In your e-mail message, indicate that you need a replacement PCOC and provide us with your data on record, i.e.: please provide your:
First and last names: ________________
Mailing address: ________________
Date of birth: ______________
Card registration number: 05400_________
With the above information, we can find you on our database. Your card registration number is printed on your PCOC and starts with the numbers "05400". Please include this number if you know it. If you do not know your card's registration number, then we will use your name and date of birth to locate your record.
If freecourse.ca issued your PCOC, then we will find your record and within 48 hours we will reply to you via e-mail with complete instructions on the next step to getting your card replaced.
What if my PCOC was issued by another company?
In order for freecourse.ca to replace a PCOC obtained by another company, please first contact Transport Canada's Office of Boating Safety and obtain from them a letter called an "Authorization to Issue a Replacement Pleasure Craft Operator Card" and then send a copy of this letter to us by mail, along with oyur current address, and $20.95 + Ontario HST (13%) for a first replacement PCOC. To order additional duplicate PCOCs, please add $6.95 + ON HST per duplicate.
To learn how to obtain an Authorization to Issue a Replacement Pleasure Craft Operator Card, please contact the
Boating Safety information line at:
Please review our Questions page. It contains answers to the most common questions we receive on how to get a Pleasure Craft Operator Card.