How to replace your Pleasure Craft Operator Card
We will reply to your request within 24 hours.
To replace a lost or damaged Pleasure Craft Operator Card (PCOC), please send your request via e-mail to: support@freecourse.ca
To replace a PCOC issued by freecourse.ca: In your e-mail request, please provide the following information:
- First and last name on PCOC
- Cardholder’s current mailing address
- Cardholder’s date of birth
- Card registration number if known (starts with 05400)
To replace a PCOC issued by another company: In your e-mail request, provide the following:
- An image of the damaged operator card, if possible
- A copy of the temporary operator card, if possible
- Cardholder’s personal info (name, mailing address, date of birth)
freecourse.ca is authorized by the Government of Canada to:
- Deliver the Transport-Canada-accredited online PCOC course;
- Administer the official online PCOC exam; and
- Issue official Pleasure Craft Operator Cards (PCOCs).
To verify our accreditation, please click here.
Failure to wear a flotation device is the leading
contributing factor in boating fatalities. When on
the water, the single-most important thing that you
can do to prevent drowning is to always wear a
properly adjusted PFD or lifejacket of appropriate
type, size, and fit.